Privacy Policy
Scope
This Privacy Policy is applicable to all users of the GulfCare website (“Website”), which is owned and operated by UAE Qatar Insurance Company (QIC UAE). By using any of the Services, you represent that you have read and understood the terms and conditions of usage, which includes this Privacy Policy, and you agree to be bound by all its terms. GulfCare is committed to protecting your privacy and ensuring you have a safe online experience on our Website. This statement outlines our Privacy Policy for online data collection and usage. By using GulfCare’s website, you consent to the data practices described in this statement. In this Privacy Policy, “our”, “we” and “us” refer to GulfCare and the QIC UAE group companies.
What we collect
​Our website is intended to provide information to you about us and our services.
Personal information
We collect personal information to enable you to subscribe to our services. We follow strict procedures in accordance with the required standards of Data Protection to ensure the security of your information. Whenever you are asked to fill in a form, we ensure that information that you provide is kept confidential and secure and is used only for the purpose of providing you with our services.
Cookies
We sometimes collect anonymous information from visits to our website to help us provide better customer service. This may be ‘clickstream data’ that captures and measures visitor activities on our websites or ‘cookies’ – a piece of information stored on the hard drive of a computer by a web server to enhance and simplify a website user’s experience by identifying a user if he/she has previously accessed that website. Cookies are commonly used on the Internet. The cookies used on this Site do not include any information that others could read and understand about you such as your name or any account or policy number. They contain no personal information about you.
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Most internet browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. However please note this will restrict some of the services you can use. We are constantly striving to improve the quality of our service and the efficiency of our systems and so please assist us in this by advising us of any changes in personal information as soon as possible.
Use of your personal information
Your “personal information” means any information that you have given to us in connection with a service or product offered through our website. When you buy a product or service from us, you will have access to a policy document relating to that product or service. If there is any conflict between the terms of this privacy statement and those of the specific privacy statement that applies to a particular product or service, then the terms of the latter will prevail. We will use your information to manage your insurance with us, including underwriting, claims handling, as well as for other legal and regulatory compliances and statistical analysis. This may include disclosing your information within the QIC UAE Group and to agents, suppliers, other insurers, or reinsurers who provide services on our behalf.
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We do not disclose your information to anyone outside the QIC UAE Group except:
- Where we have your permission; or
- Where we are required or permitted to do so by law; or
- To other companies who provide a service to us or you; or
- Where we may transfer rights and obligations under this Privacy Policy
No warranties
Due to the nature of the Internet, QIC UAE does not warrant that this site, or the server that makes it available, is free of viruses or other harmful components. QIC UAE does not warrant that other contaminating or destructive properties cannot be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and backup of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other destructive properties. The user assumes the entire cost of all necessary maintenance, repair or correction. We make no representations or warranties regarding the accuracy, functionality or performance of any third party software that may be used in connection with this site.
Link to other websites
This website may contain links to other websites for which neither GulfCare nor QIC UAE have any control over the privacy policies of those websites. Therefore, QIC UAE is not responsible for the protection and privacy of data submitted by visitors to those websites.
Security of your personal information
GulfCare secures your personal information from unauthorized access, use or disclosure. If you have chosen to make an online payment for your insurance policy by credit card, UAE Qatar Insurance Co. secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. This document should be shown to anyone else who is covered by, or a party to, any services or products you buy from us.
Copyright and trademarks
QIC UAE owns the trademarks, logos and service marks displayed on this website. Materials on this site are protected by copyright. No part of these materials may be modified, reproduced, stored in a retrieval system, transmitted, copied, distributed or used in any other way for commercial or public purposes without QIC UAE’s prior written consent.
Policy updates
​We may make changes to this privacy statement from time to time. Such changes will be effective from the time they appear on the Site.